Privacy Policy

1. Who we are

Move Yourself Self Storage, 14 Myola South Place, Maddington WA 6109, collects personal information to respond to enquiries and to provide storage. You can reach us at hello@moveyourselfstorage.com.au.

2. What we collect

Depending on how you deal with us, this may include:

• Name, email, mobile, and preferred contact method
• Details of the item you want to store and your intended start date
• Messages you send through the contact or reservation forms
• Payment status and identifiers from Stripe (we do not store full card numbers)
• Access PIN records and entry/exit logs once you are a customer
• Basic technical data such as browser type, when you use the site

3. How we use it

We use personal information to:

• Respond to enquiries and confirm whether a space is available
• Set up and administer your storage agreement and access
• Process recurring payments and follow up failed payments
• Meet legal obligations and protect the security of the facility

We do not sell your details. We only use them to run the storage service and related communications.

4. Who we share it with

We may share information with payment providers (Stripe), professional advisers, and service providers who host this website or email — only as needed to operate the business. We may also disclose information if the law requires it, or to protect the facility and other customers.

5. Security and retention

We take reasonable steps to protect personal information. No method of transmission is completely secure. We keep records for as long as we need them for the storage relationship, payments, and legal record-keeping, then delete or de-identify them where we can.

6. Access and correction

You can ask to access or correct the personal information we hold about you by contacting us. If you are not satisfied with how we handle a privacy matter, you may be able to contact the Office of the Australian Information Commissioner.